We gladly accept all major credit cards (i.e. Visa, Mastercard, etc.) or PayPal . We may also accept additional payment methods depending on which country you are shopping from. Any available payment methods will be displayed on our checkout page.

Great question. Our checkout page uses SSL, which ensures that all of your browsing and shopping data remains private.

We’re sorry for the trouble! First, make sure that your shipping and billing details are correct. If that doesn’t work, try contacting your bank about the payment. If you’re still having an issue, drop us a message and we’ll do our best to help!

During the first stage of checkout, look for a box beneath your order summary. Enter your code and click ‘apply,’ then watch the magic happen. Remember, only one discount code can be used per order!

We ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

We are happy to offer the most competitive rates while still ensuring fast and trouble-free deliveries.

USA Deliveries

Orders above $70: Shipping is on us! You’re welcome!
Orders below $70: $7.99 one-off shipping fee

International Express Deliveries

Shipping is free from certain order values (depending on country) or may range from $ 7.99 - $14 one-off payments.

Shipping prices depend on the country of destination and will be shown at checkout.

US:Standard Delivery: 5-7 Business Days
Express Shipping: 3-5 Business Days (excl. weekends)

All other countries:Standard Delivery: 7-10 working days

All shipping times do not account for any unforeseen delays on the courier's end.

MADE-TO-ORDER JEWELRYSome of our exclusively crafted made-to-order jewelry has slightly longer shipping times. But unique jewelry like this is worth the wait.

The shipping times are as follows:
4A Pearl skulls: 4-6 weeks
3A Pearl skulls: 1-2 weels

Please check the specific delivery times for the skulls on each product page or feel free to contact us via [email protected]if you are unsure about delivery times.

Absolutely! You'll be able to follow your new magical jewelry every step of the way.

Keep an eye on your email inbox. We'll send you a tracking number and tracking link. You can also send us a quick messageand we'll be happy to track it for you.

Duties and taxes are already included in the final price of your order before completing payment. Due to country regulations there is no option to complete checkout without paying duties and taxes.

All orders ship Monday – Friday, excluding weekends and official bank holidays.

We recommend you order soon, so you get your jewelry in time.

In rare cases, your package can show as ‘delivered’ before you receive it.

This may be down to the delivery being marked as complete preemptively. Alternatively, your shipping carrier might have left it in a hidden location to prevent damages or theft. Check between your front doors and talk to your household members and neighbors.

If you still can’t locate your order, contact your shipping carrier and state your tracking number. Please get in touch via[email protected]and we will do our best to assist you in locating your missing package.

If your order continues to be missing after following the above steps, please note that we are unable to offer reshipments or refunds on orders that show up as delivered.

Discount codes apply to most of our jewelry, with the exception of pieces currently on sale. Our sale items already have a larger discount than most of the codes ever available, which means you are getting the best possible deal on them!

Yes! We want you to be head over heels for your new jewelry. If you’re not 100% satisfied,we want to make things right.

Just send us an email within 30 days from the day you receive your parcel saying you’d like a refund or exchange. Then, we’ll send you step-by-step instructions for returning your jewelry.

As soon as we receive your returned item(s), we will initiate a refund of the purchase price of your items (excl. the shipping fee in case you paid for shipping). Please note that for all countries taxes, duties and shipping costs are non-refundable.

Absolutely! Our promise to you is that all our pearls are guaranteed authentic.

The 4A grade pearls used in our high-end products offer exceptional quality. Here are a few differences between them:

• Rarity: 4A grade pearls are extremely rare and hard to find. Their scarcity increases their market value significantly, resulting in a higher price point.
• Luster and Shine: 4A grade pearls possess an unparalleled luster and shine. These exceptional visual characteristics are achieved through meticulous cultivation and selection processes. The extra effort and expertise required make them more expensive
• Perfect Shape and Surface: 4A grade pearls showcase near-perfect roundness and exhibit minimal surface imperfections. This uniformity and flawlessness add to their overall appeal, elevating their value.

Our jewelry is made from nickel free 925 Sterling Silver, Platin-plated 925 Sterling Silver, Gold plated 925 Sterling Silver

We strive to maximize our use of recycled metals as a way of reducing our global footprint.

Over 90% of our jewelry is hand-crafted locally, where our prearls are sourced. Most of our talented crafts(wo)men add their magical touch to your pieces in Jaipur, India, the renowned capital of authentic gemstones.

Any jewelry made with copper such as Sterling Silver and Rosé Gold items can tarnish slightly over time, however, for many people, this is outweighed by the beautiful properties of natural metals. This means the finish can potentially leave behind a surface mark on the skin when worn. This coloration easily washes off with warm water and a mild soap.
If you do see a slight blackening in your piece it is nothing to be alarmed about and the ring can easily be brought right back to it's shining self with a jewelry polishing cloth.


Any side effect caused by the natural properties found in our jewelry is temporary, unavoidable and not valid for a refund.

Yes, of course.

Belle Juri fully stands behind the products we sell. Therefore, all of our products are covered by a one-year warranty starting from the day when the original order was received.

We are sorry to hear that your jewelry isn’t 100% perfect.

If you experience faults with your jewelry outside of our normal returns and exchanges policy we’ll review your enquiry as a warranty claim. Please contact us at [email protected]. We will review your claim and inform you about the next steps.

If you still have questions or simply have something to say, send us an email at [email protected]and we'll get back to you as soon as we can. Don't forget: if you’re contacting us about an order, we need your email address or order number to sort things out ASAP!